General Responsibilities:
Before operations:
· Plan out the seating chart and organize the reservations;
· Check with manager to assure there are no large or private parties you do not know about;
· Answer incoming telephone calls in a prompt and professional manner;
· Keep complete track and be updated with all the reservations so as to make the arrangements accordingly and perfectly;
During operations:
· Greet customers in a professional and warm welcoming manner, introduce yourself;
· Escort the customers to their table, pull the seat out for the ladies and present the menus;
· Make sure the server is aware that the customers have been seated;
· Keep the counts for individual server so things come out fair at the end of the night;
· Keep in constant contact with the servers and the kitchen staff;
· Keep a very orderly host stand during business hours;
· Give the costumers a warm goodbye when leaving, check to see if everything was wonderful. You are the last impression the guests have;
· Report all special request, guest complains or problems to the Manager, regardless how small you think they are.
Requirements:
· Must have experience of minimum 1 year;
· Education: MAVO level;
· English and Spanish a must, multi-lingual a plus;
· Understanding and knowledge of safety, sanitation and food handling procedure;
· Food handlers permit required.